Welcome to the Fastum gruppens ServiceCenter

For residents in the tenants associations that is administered by the Fastumgruppen. Also errands for realtors.
Invoice questionsAutogiro applications –  Damage report 
Electronic signature by Assently is being used.

Business hours

Monday – friday kl 7.30 AM–4:00 PM
For tenants associations with agreement on the service Damage Report contact will be directed to the Estate call (fastighetsjouren) during closed hours. The Estate call also deals with emergency errands such as flowing water.

OBS! If your errand is an emergency you have to call us. 

Telephone number

90 220 (don’t write 08 before)

Calling from abroad +46 8 502 573 40 

Request for mortgage/apartment extract

To order mortgage/apartment extract an electronic signature with BankId via Assently is required.
All documents are sent with a two step verification for this a cellphone number is required.

Fastum Direkt

In Fastum Direkt you as a resident can easily control your payments, slips and contract. Log in below in the right corner.

The first time you log in to Fastum Direkt you need to press the button activate account. Fill in the forms, you don’t need to have a slip from Fastum available to read the OCR-number. Then follow the link and the instructions being sent to your mail address.

Technical help – Fastum direkt


With over 85 years of experience with in real estate managment and big involments within tenants associations and estates we put the customers needs in first place. Within the group we work in a close team för the tenants associations with focus to protected and create worth.

Read more at fastumgruppen.se